Troubleshooting
Reading this article in full will allow you to fix all problems, including those that occur after GTA 5 updates. However if you don't want to learn more, or you are just impatient, you can skip this section and Go directly to the Guide. The content is updated for 2023.
The most common causes for Single Player Story Mode loading infinitely, crashing to desktop, or related issues are:
- Missing the essential files required for stable modding. They are not installed or not updated for the user's version of GTA5 or no longer working after a patch or update.
- Improperly installed mods/scripts: broken, outdated or conflicting with other mods.
- Improper edits or customizations on any GTA5 files (syntax or other errors)
- Unwanted replacement of files by certain OIV installers.
- PC Hardware or software. Your rig might play the vanilla (un-modded) game, but it also has to be powerful enough, and configured properly, for modding.
The process below is not a magic solution, but rather a proven guide towards a fix. It is exclusively for mod related problems and assumes your game runs fine without any mods installed. Unfortunately there aren't any quick fixes nor guarantees, just common sense approaches.
If this guide doesn't help, read the post entitled Game Failures - Common Causes. As I wrote above there aren't any guarantees but honestly this method is foolproof to isolate at least where your issues are hiding.
If your game does not, or never did run, without any mods installed you can also check the official Rockstar support page for possible solutions. Remember that modding hardware requirements often exceed those of an unmodded game. This means you may require additional horsepower from GPU, CPU, memory, and adequate drive storage.
The following suggestions will give you a great starting point for troubleshooting a GTA5 game that was working but no longer works. If your issue started after a patch or R* update ensure you have updated essential mods. Remember that Rockstar updates don't usually break vanilla GTA5, but they definitely break GTA5 modded games - that's your challenge.
If your game never worked properly in the first place, check links above. Most importantly, make sure your folder structure is correct and the installations are in the right folders and paths.
If your game is now suddenly broken (crash, hangs, won't load), after an update, after installing more mods, or randomly, try this process to isolate the issue. Follow these steps faithfully and this systematic approach will help you discover, not necessarily what the problem is, but almost certainly where the issue lies.
Important: always start with the last change or changes you made. This is the most likely cause for issues that just happened and the first item to investigate.
Before you start
Often the last mod you installed, or the last edits you made to the game, will be the reason your game now has issues. Before starting the process below check your game folder (root folder) where GTA5 is installed to find a few log files that can help you determine what is going wrong with your modded game. The two most important files are: ScriptHookV.log and the asiloader.log. After that, follow the steps below:
Four Step Ultimate Troubleshooting Guide
Step 1. Disable all mods and test un-modded
Step 2. Disable your scripts folder
Step 3. Disable your mods folder
Step 4. Disable your asi and root mods
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